Their pursuit of meeting my sales and customer service goals is always appreciated. Tel: +44 (0)1473 744612 Fax: +44 (0)1473 744613 Email: info@distagqcs.com. Contact us today! Cop© 2007-2020 Quality Contact Solutions, Inc. Our goal is to help our customers in the best way possible. The QCS Care Management System contains over 2,500 pages of policies, procedures and guidance, all personalised to your organisation. For some QCS Management System editing features you … 1 in the USA, and in the top 10 worldwide, out of 138 approved Certification Bodies. After writing thousands of scripts, we know the magic formula for creating successful cold calling scripts. Provide guidelines to the team in process solving problem using WCM tools: 7 Steps of QCS, 7 steps of QMO&R support Audit Prepare/coach teams that are identified to present projects during WCM audits One of our offices, Quick Cargo Service Germany (QCS) has started a series of air transport shipments consisting entirely of temperature controlled (at 15-20 degrees) pharma shipments. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. the QCS team as they work toward achieving client goals. Julie Kramme is the Vice President of Sales for Quality Contact Solutions. Kevin Quin Director. Based on their outstanding performance, we are currently expanding our program to target larger commercial roofs. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. Barrie QCS Team Member. Turkish paper cone leader replaced their automation with an integrated DCS and QCS to meet quality targets A Turkish paper cone manufacturer with half a century of experience, Teknik Masura, purchased a paper mill in 2017 in Edirne, northwest Turkey. Darla Jorgenson is the Accounting and HR Manager for Quality Contact Solutions. Angela’s call center experience spans close to 30 years on both the call center vendor and client sides of the business. Meet the team. Vision & Values | Quanta part of QCS Staffing recruitment. Prior to joining Quality Contact Solutions, Kelsey spent over 8 years working for a large inbound & outbound call center in various roles including human resources, technical support, reporting, and data management. +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 shortlisted jobs. Live Blogs. October 12, 2018. QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. Garfinkel invented TeleBlock® (Patent Number – 6,330,317), a patented call routing system, which has become a national telecom standard and is sold by telecom giants like AT&T, Verizon, Century Link, and Windstream. Registered charity number: 1012788 Registered in England (address above) Registered … 98% of our clients say they would recommend QCS to a friend or colleague. She comes to work every day with the goal of equipping the entire team with the tools needed for success. Julie’s primary passion is achieving goals without sacrificing quality. Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. I... Read more. Start Free Trial Learn more. Rich also advises the QCS management team on telemarketing compliance matters on an as-needed basis. Megan is an avid writer and often shares perspectives through several lenses. Please get in touch with us today to learn how qcs.ae can help your future success. It’s not easy, and we get it. In his spare time, Gareth likes to spend time with his family. Angela is the Founder and President of Quality Contact Solutions. We have 12 in our team of window cleaners and cleaning specialists. With this, she holds a strong passion for organizational advancement and customer satisfaction. This creates challenges in productivity, training, quality, and safety that lead to billions in annual lost profits. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. Alison has worked in general practice management for 18 years, with experience managing both large and small medical practices providing a wide range of services. In 2013, QCS GmbH introduced the UK office to their growing network of European offices. Christine previously worked for WCS Care, a not-for-profit care provider, where […] Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. QCS aggregates members purchases across our qualified supply partners to combine their purchasing power for more competitive pricing. Browsing from a Mobile or Tablet device is also supported. Doing so, allows the agent to insert their personality, use their own words and build credibility with the prospect. Seb enjoys spending time with his family and carrying out renovations to his house! in Telecommunications Management and a Masters in Business Administration. Meet the team. Blog; Case Studies; Contact; Archives. As an industry leader, Angela has been deeply involved with the Professional Association for Customer Engagement (PACE) as one of the founding members of the PACE Midwest Chapter. Meet the OSP Cyber Academy Team, our Ambassadors and Trainers. login register shortlisted jobs. is a hands-on leader and he loves to win! Megan’s passion, creativity, and drive for improvement have enabled her success both professionally and personally. Megan’s experience includes working as an outbound sales & marketing director for a Fortune 100 company for several years in addition to sales and marketing positions with QCS. Melissa and her army of Client Services Specialists work to ensure timely accurate data and reports for clients on a daily basis. Our CEO and founder, Stephen Trigg, established Quanta to be a company that sets the highest possible standards... We unite people with life changing industries. QCS has always considered its clients as assets. Craig Quin Project Coordinator. job search. Continue using the site or click "I Accept" to agree to the use of cookies. “Apply. By QCS UK. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. November 27, 2017. the team at QCS for high-quality B2B and B2C Inbound Call Center Services. Free up time and focus on critical company goals. Home » Archives for QCS UK . Kelli speaks at call center seminars around the globe to share her industry knowledge and insights with her peers. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Nathan Teahon co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. 1 in USA & Top 10 Worldwide (Gainesville, FL, May 1, 2018)–Quality Certification Services (QCS) was recently given a performance rating by GLOBALG.A.P. MEET OUR EXECUTIVE TEAM. Team player, good communication skills; Problem solver; Accurate and high attention to detail; Please apply today for further information! WCS Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW. Windle is the Director of Client Engagement at Quality Contact Solutions. Meet the Team . Meet Our Team. B2B Outbound Marketing Agency in the U.S. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. and customs broker. Meet the team. They worry about choosing the wrong online event solution and spending too much money. In addition to nearly 30 years of industry experience, Angela’s credentials include Customer Engagement Compliance Professional (CECP), Professional Association for Customer Engagement, and Self-Regulatory Organization Auditor. Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. Our experienced team at EventMind are experts when it comes to event technology. Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Upon establishment in Al Khobar early in 2009, QCS has been fully licensed and approved for all NDT services. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Reaching your sales and services goals requires maximizing every customer contact, a specific skill set, and having dedicated time. Give one of them an email. Nathan is responsible for ensuring client success for one of QCS’s largest clients and for overseeing the QCS At Home management team. She holds a Bachelor of Science in Management with a Marketing Minor from Upper Iowa University. Showcasing the company’s leadership team in polaroid style photographs is a subtle touch, but it makes a difference. Kelli is a call center industry leader with over 25 years of experience and success with call center startups, client management, and implementations. Gareth joined Distag QCS in October 2017, bringing with him over 12 years’ experience in Industrial supply. You can trust the team at QCS to conduct an effective assessment of your needs. If your days are spent trying to find deals to reach quotas and attempting to solve every operational issue that comes your way, chances are you aren’t in a solid position to win. Prior to Covid-19 we already had our EveryDay Flex policy, remote and flexible working is and will remain a part of the QCS culture. They have an experienced background to cover the grounds of the virtual world, have a question about how to pivot to the virtual world? +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 info.fra@quick-cargo-service.de We have 12 in our team of window cleaners and cleaning specialists. Kid Gloves Required – Bespoke Furniture to Hong Kong. Home » News . Angela Garfinkel co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. Their pursuit of meeting my sales and customer service goals is always appreciated. In addition, Mr. Garfinkel is the President of Quality Voice & Data, Inc. and Quality Online Solutions, Inc. Contact us today! Throughout her career, Kelli has worked on both inbound and outbound B2B and B2C programs. Meet the Team; Glossary; Policy Updates; Work With Us; Contact Us; The QCS Management System works on all current browsers, iOS and Android software. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Megan’s unique viewpoints are invaluable considering she has been both a client and an employee of Quality Contact Solutions. Quality Control Services (QCS) is a Non Destructive Testing Company that offers NDT Testing services, NDT level III Services, and API Inspectors for Saudi Industrial market in Construction, Petro Chemical Plants, Shutdowns, Fabrication, Annual Maintenance, Refineries, etc.. They kept information minimum by adding only the title and a link to their Linkedin profile. He also plays GAA and Golf. OUR GERMANY OFFICES . Will has an extensive education background, including an Honours Degree in Management Practice, an Honours Degree in Exercise/Health Fitness and a Degree in Sport/Exercise. Jake Security & Debt Collector. Skip to main content. Nathan’s experience has run the gamut with stints as Supervisor, Quality Assurance, Program Management, Account Management. He was instrumental in developing and implementing the Self-Regulatory Organization (SRO), which has been credited by the Federal Trade Commission as a positive step in the teleservices industry. Has become a well respected leader among family, friends, employees, and as QCS is., prioritise and effectively manage time, Meet deadlines and produce Quality deliverables Compliance Advisors, Strategic... Ensuring client success for one of the individuals that have created the company over the past years... Rich is the Accounting and human resource functions are managed for the Direct Association! 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