Enterprise says that the Damage Waiver is not a type of insurance. Damage Waiver protects you in the event of damage to or theft of the vehicle and lowers the amount you are liable for. A Collision Damage Waiver (CDW) is an optional service sold by rental car companies to cover you in case of an accident or other event that causes damage to your rental car. If you purchase this policy, the insurance company will reduce “the renter’s responsibility for loss of, or damage to” the rented vehicle. We had someone with the damage waiver drive the wrong way over tire shredders right in … If any dent, hole or scratch is smaller than the applicable circles on our Damage Evaluator then you will not be held responsible for them. The damage waiver was optional. Damage Waiver is offered at the time of rental for an additional daily charge. 9 tips, 5 pages of insider info about how the car rental game really works. Some of … Cutting a long story short we were charged for damage that I was … It may be included in the cost of your hire have an … So when we went to Pisa earlier this year we booked through Enterprise only to find on arrival that it was Locauto rental the car was coming from, maybe a franchise of Enterprise. The waiver covers only the rented vehicle and means that the rental company waives its right to pursue you for damage. A former manager in the Enterprise fleet sales division has a guilty conscience to unload at your feet. pszz2018 wrote: ↑ I rented a car from Enterprise with no Damage Waiver or credit card insurance, then accidentally hit the rearview mirror and there is a hole on the mirror frame. If you got the damage waiver, anything that happened to the car, that wasn't a violation of the fine print of the contract (you didn't drag race with it or drive into Mexico etc) was covered. We use our Damage Evaluator to ensure you are not charged for every little scratch. 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