There are instances where a pharmacy department is equipped with separate roll-down gates that can be locked even while the rest of the store is open. It enables the company to quickly and efficiently handle complex orders, with split batches and expiry dates. A licensed pharmacist must be present at all times or the store cannot legally open. Creating efficiency in your pharmacy is a combination of concentrated effort and strategic planning. Use these 10 tips to make your pharmacy management effective and profitable. Our industry leading Pharmacy Manager is specifically designed to help your pharmacy team work smarter and is continuously evolving to work harder for YOU. Communicate and direct the pharmacy’s goals. By automating those processes with inventory management software, businesses can become more efficient, reduce costs, and find opportunities to grow their revenue. In many ways, a hospital pharmacy manager is a “Jack of all trades” and requires an understanding of the different needs of each specialty at the hospital. Have your team brainstorm ideas on how to become more efficient.” - Nicole Bernabe, CPhT . This all-seeing software does more than just manage inventory – it provides the operational framework for your inpatient pharmacy. Pharmacy Manager Pharmacy Manager Role Expectations Direct Supervisor 1. Pharmacy Manager's Responsibilities Responsibilities of a Pharmacy Manager A pharmacy manager is responsible for the actual management and operation of the pharmacy. Assign and incent technicians to manage a pharmacy bay for slow movers and short or outdated drugs and return them to manufacturers promptly to free up cash. When it comes to healthcare, organizing inventory takes on particular importance. OR CALL US ANYTIME AT +1 281-218-4892. Step 6: View average salary for Pharmacy Information Systems Manager How much does a Pharmacy Information Systems Manager make? Structure is vital to growth. The truth is that there is no specific way to manage your pharmacy. Pharmacy manager responsibilities can vary due to the number of patients they serve, the size of the pharmacy, the type of pharmacy, and the number of employees they oversee. The goal of all business with access to large data collections should be to harness the most relevant data and use it for optimized decision making. For instance, an important type of penicillin has been unavailable in 39 countries since 2015, including Australia and the United States. ment of the professions of pharmacy or business themselves. All other trademarks are the property of their respective owners. The penalties and reputational damage to a business that contravenes regulations would be severe. Our convenience and services will exceed the expectations of our customers. The advantage Galuzzo refers to is primarily based on the real-time visibility SmartTurn’s solution offers. Pharmacy employees are being forced to consider the meeting of rigorous performance standards, cost-cutting, and an ever-increasing push by customers to have fast service. Pharmacy Manager is a medication management software designed with growing health systems in mind. The Discount Pharmacy’s target market consists of two different groups, local customers or walk-ins, and mail order customers. The following are some easy ways pharmacies can work toward improving their overall level of efficiency, even the midst of major challenges. As the case study above demonstrated, smart use of technology can increase accuracy to unprecedented levels - and not attainable with traditional, paper-based systems. By taking a proactive approach with those returns, your business will be able to resell the drugs or pass them back to the manufacturer. “We are constantly amazed by the value for money with its SaaS WMS. This customer-centric PMR system gives you a dashboard that allows you to manage your pharmacy simply and efficiently with actionable intelligence, so that you can spend more time concentrating on patient care. Pharmacy staff range from part-time register and stock help to licensed pharmacists and pharmacy techs. Please fill in the form and you will be redirected to the SmartTurn Test Drive demo. Most pharmacies are paid primarily by third-party insurance companies for the prescription medication they dispense. Not only do patients need the right medicine and dosage, but they also depend on having a steady supply and stock that’s within date. Her professional interests include pharmacy legislation, compounding, optimizing patient safety outcomes, and promoting vaccination awareness and education. As a general definition, a community pharmacy is considered a “chain community pharmacy” if the organization consists of four or more stores. With tight regulations and limited manufacturers for certain types of drugs, there is a small margin for error. For example, a distributor may transport and move packages between locations, but those packages can only be opened by qualified professionals - such as pharmacists or inspectors. For example, a distributor may transport and move packages between locations, but those packages can only be opened by qualified professionals - such as pharmacists or inspectors. Pharmacy management requires a combination of skills including account management, staff management, marketing management, sales and stock and a heavy dose of customer service. They know they can go to the manager for help and advice and other feedback whenever necessary. Each installment discusses a different aspect of pharmacy management, its challenges and tips that you can use in your own pharmacy to manage your business more effectively. Therefore, staying on top of the latest rules is a crucial aspect of a successful pharmaceutical business. 1. In such cases, the store may operate even if there is no pharmacist on the premises. Most drug supply companies have two deliveries per day so that even when the supply is low or completely out, replacements can be dispensed later in the day upon the receipt of a second delivery. The trick is to manage what you do have and to optimize them affectively. In most cases, pharmacies make more from their OTC sales than from their drug dispensary.
In essence, the aim is to minimize waste throughout the chain and reduce the cost for all partners. Then, when there’s a problem, you can move inventory around and share drugs with other hospitals in your system to make sure patients are getting the right drugs at the right time. Even within the United States, laws on medicines vary from state to state, which adds a layer of complexity. The On-Demand Warehouse: WMS for the Future? Outdated software applications,
When requesting a prescription from your GP it is normally approved within a couple of days and is then sent to your pharmacy. While there are some variations between countries and states, the general rule is to minimize the handling of drugs among non-medical workers. From a business standpoint, the reason for this is simple: if the patient is not satisfied, he or she will not return. However, the cost of medicine and healthcare equipment are expensive and on the rise. All the proceeds taken in by the pharmacy must be tallied on a daily basis and compared with expenses so that the money coming in never falls short of the money going out. He's also the Founder of Pharmacy School HQ, which helps students get into pharmacy school and become residents. The latest statistics suggest up to, $265bn a year is wasted in the US healthcare system. These challenges can prevent warehouse operators from increasing their profitability within and beyond the four walls of a location or multiple warehouses. Robert Morello has an extensive travel, marketing and business background. Support direct reports as they accomplish tasks, including offering guidance, resources, training, and a listening ear. By having a solid understanding of demand, your business will be able to communicate your requirements with the manufacturers and manage the volume of stock received. Don’t be afraid to ask the patient to assist you in keeping expensive and rarely used drugs off your … A, , a drug that treats Hepatitis-C, costs around $1,000, which is not something businesses can afford to waste, particularly when they will come in batches of multiple pills. Are there any delays? Pharmacy managers play an important and critical role within a pharmacy. Accounts 2. The pharmaceutical supply chain is complex and prone to problems. This relies on strong relationships between trading partners, based on clear lines of communication and contracts. This means the manager must ensure that a pharmacist is always on the schedule and on site, and that there is a fill-in on the ready in the case of illness or other absence. Lottery ticket retailers are obligated to pay winners up to a certain amount as dictated by the state government and this can lead to confusion in accounting. A single Sovaldi pill, a drug that treats Hepatitis-C, costs around $1,000, which is not something businesses can afford to waste, particularly when they will come in batches of multiple pills. Anyone who has ever worked in a pharmacy has dealt with angry patients. You need to know which hospital has which drugs and how much of each drug they have. Some major retail pharmacy chains only require a bachelor's degree in the pharmacy field to assume management positions, but many still prefer candidates with a graduate level education. Pharmacies, manufacturers, and distribution centers each play a pivotal role in this process of delivering medicine to the end customers - the patients. How to manage the health and safety risks in your pharmacy The Pharmaceutical Journal 31 AUG 2007 Health and safety risk assessment is not a phrase that fills many pharmacists with excitement. It is not recommended to solicit or accept supplies coming from collections of drugs recuperated from consumers in industrialised countries, or free samples distributed by manufacturers. Inventory and Warehouse Management Best Practices. You can ship customer orders with 99.99% accuracy, eliminating returns due to data or operational errors. The ideal mix of shipping accuracy and speed can only be achieved by using flexible, cloud-based software from reputable providers such as SmartTurn. Perform An Audit Only a fraction of companies are able to meet their customer service objectives on 99% of their orders, while simultaneously reducing warehouse labor costs year-over-year. The unique challenge of how to manage a pharmacy is juggling medical expertise with the technical skills behind inventory management. This profile focuses on management, while the staff position is discussed in a separate profile. How Stock Control Softwares can Help With COVID-19, Using Warehouse KPI Reports to Detect Flaws in Your System, Key Functions of a Warehouse Management System for SMEs, Vision 2025 - The Future for WMS Cloud Solutions. Salaries and wages 5. Succeeding in today’s competitive environment requires warehouses to guarantee customer and supplier satisfaction by
How to Manage a Pharmacy: Inventory Management Guide. One of the key pharmaceutical regulations is the handling of medicines throughout the supply chain. Payments arrive on a monthly basis and muse be checked for accuracy and shortcomings against the prescription log for the month. Keep up with the latest Smart Turn news via email newsletter. Our advantage boils down to this—we can deliver the same day to our customers, while our nearest competitors are 5,000 miles away.”. There needs to be a clear line of communication pharmacies and their suppliers to ensure they have the right level and types of medicine at all times. Morello is a professional writer and adjunct professor of travel and tourism. alone, which not only affect businesses but also patients. To avoid overstock, pharmaceutical businesses need to manage relationships at both ends of the supply chain. These laws are in place to guarantee the safety of the medical supply chain, and any breach, unintentional or not, will be viewed with the utmost seriousness. The unique challenge of. Warehouse Management Software: Five Key Capabilities for Every Distribution Center. Their main responsibility is to manage the pharmacy staff and oversee the day-to-day operations that take place within the pharmacy. full features of SmartTurn’s pharmaceutical inventory management software. Whether it’s preparing intravenous medications or treating cancer patients, a manager must provide for those needs rather than focus on … People management is a major part of any retail store manager position. Wanted to talk to us immediately? 2015-10-05 01:41:00. While major chains tend to dictate promotional periods and guidelines from a central corporate office, independent pharmacy managers are often responsible for devising specials and other marketing campaigns on their own. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Experiencing how our Azure-based B2B integration solutions enable the digital transformation of our customers’ supply-chains and trading networks. To achieve the aims of his campaign, Farmer had to involve other pharmacists and healthcare professionals, as well as have the confidence to spea… This will depend on the size and management structure of the pharmacy. Hence the growing number and variety of products carried by large pharmacy chains around the country who earn more profit from the front counter than the back. These items tend to have their own accounts to manage, their own storage issues (a store safe for lotto items, a refrigerated case for some groceries), and their own wholesalers to deal with. He graduated with a Bachelor of Arts from Columbia University in 2002 and has worked in travel as a guide, corporate senior marketing and product manager and travel consultant/expert. Even if they are intelligent and have a great work ethic, that doesn’t mean they have what it takes to manage a business. The expense of each campaign must be factored into the budget and accounted for in monthly profit and loss calculations. 3. Will Farmer, now of Exminster Pharmacy in Exeter, was awarded the title of Numark pre-registration pharmacist of the year in 2011 for a ‘Bits and bobs’ campaign, which raised awareness of self-examination for testicular and breast cancer among young men and women aged 18–30 years. is the handling of medicines throughout the supply chain. is juggling medical expertise with the technical skills behind inventory management. On-Demand applications cater to warehouses that currently operate using spreadsheets and human capital. If there are discrepancies, the manager must contact the insurance company at fault and claim the difference. With tight regulations and limited manufacturers for certain types of drugs, there is a small margin for error. Promotions may include special pricing, flyer creation, distribution and general advertisements for the store. The average salary range for a Pharmacy Information Systems Manager is from $136,714 to $162,175. The other challenge is when those prescriptions are not collected by the patients and returned. A SPECIALIST WILL REACH OUT TO GUIDE YOU THROUGH ALL THE FUNCTIONALITIES
can allow companies to seamlessly work with trading partners and ensure regulatory compliance throughout the supply chain. As well as providing a critical competitive advantage, SmartTurn’s integration capabilities can allow companies to seamlessly work with trading partners and ensure regulatory compliance throughout the supply chain. A well-known example is the laws on Cannabis-based medicine, ranging from the open regulations in Colorado to zero-tolerance in Arizona, with many states in between. A common thread in pharmacies around the world is repeat prescriptions, where patients collect the same medicines on a regular basis. To find employees best suited for management, look for these traits: Good social skills However, the cost of medicine and healthcare equipment are expensive and on the rise. Inevitably, there will be a certain safety stock level, but by managing the levels efficiently, avoiding the wastage of more expensive drugs, companies can minimize the associated costs. The other challenge faced by pharmacies is the issue of compliance and regulations. The question of how to manage pharmacy inventory systems can be a complex one, but the answer lies in accuracy. Many pharmacies sell items like state lottery tickets, beer and wine, or groceries. When it comes to healthcare, organizing inventory takes on particular importance. All rights reserved. Not only do patients need the right medicine and dosage, but they also depend on having a steady supply and stock that’s within date. Insurance payments 4. Even within the United States, laws on medicines vary from state to state, which adds a layer of complexity. In this post, we will guide you through the steps pharmacists can take to master their inventory management. However, there are … By automating those processes with inventory management software, businesses can become more efficient, reduce costs, and find opportunities to grow their revenue. The multiplication of diff… The healthcare industry around the world relies on delivering the right medicine, to the right people, at the right time. This report examines the business value behind using WMS. In today’s competitive environment, running an efficient independent pharmacy means lower costs, higher margins and less stress for all parties involved. providing accurate and profitable warehouse processes associated with productivity. Learn how current supply chain users of on-demand applications report overwhelming benefits from the on-demand model. Having an efficient inventory management system in place can help pharmacies streamline various processes, including: Utilizing the full features of SmartTurn’s pharmaceutical inventory management software enables businesses to reduce the risk of mistakes or damage to the products while adhering to regulations. Competition The other challenge faced by pharmacies is the issue of. Using the software, West International increased fulfillment accuracy from 90% to 99% from its previous system. Consider tomatoes. Prescription drugs and other controlled items, such as sharps or insulin, must be ordered on a regular basis so that they are in stock when needed. I‘m not a perfect pharmacist. Speed is worthless if stock levels and supplies are not maintained. Promotions must be maintained year-round and often require adjustment as seasons and consumer buying habits change. Simply fill out the request form below and one of our B2B Integration Specialist will reach out to you shortly to schedule a live walk through our solutions and its features. Guidance should be given by giving instructions and encouraging your associates, not in an authoritarian way. Caution! In order to be connected and successful in the marketplace, pharmacy needs to think differently about how to manage Big Data and incorporate it into business and professional practice. START YOUR FREE 14-DAY TRIAL OF THE FULL VERSION OF OUR SOFTWARE! Do they see issues? Read these 4 tips for improving efficiency in your pharmacy. Develop and nurture an … Thank you for your interest in the SmartTurn Product Video! Call us at +84 935554120”. Payments to suppliers 3. The healthcare industry around the world relies on delivering the right medicine, to the right people, at the right time. In addition to supervising staff to ensure that they are compliant with practice standards, Pharmacy managers have a statutory obligation to develop, implement and maintain policies and procedures to comply with Their people know what is expected of them. For the pharmaceutical industry, the needs of the end-user take on an extra level of importance. This illustrates the need to monitor stock levels and customer demands continually. Retail pharmacy managers are in charge of the entire retail space with the exception of the prescription department which falls under the purview of the pharmacist. Pharmacies, manufacturers, and distribution centers each play a pivotal role in this process of delivering medicine to the end customers - the patients. A good pharmacy manager has the poise, patience and good judgment to handle and defuse these situations. A pharmacy benefit manager, also known as a PBM, is an organization that provides services, educational programs, and services to aid patients. To ensure inventory accuracy, it’s essential to utilize the power of cloud-based software to automate the processes involved in moving and handling medicines. With the needs of the customer in mind, warehouses will be able to prioritize which products to have in stock and match the demand. Your pharmacy also needs to build a proactive communication strategy with other hospitals in your system. She graduated from MCPHS University Boston in 2015. Usually, pharmacy managers have to hold a Pharm.D. Create a structured work environment. While there are some variations between countries and states, the general rule is to minimize the handling of drugs among non-medical workers. Daily proceeds While the cash flow is recorded daily, the profit and loss statements of all payment should also be recorded on a regularly, usually on a weekly or monthly, basis. Chain pharmacy provides two primary career paths for pharmacists: management and staff. +1 281 218-4892, Collect tips and tricks to scale your business from SmartTurn’s experts. But effective management is learnable. The latest statistics suggest up to $265bn a year is wasted in the US healthcare system alone, which not only affect businesses but also patients. If you’re using an online pharmacy, such as our medicine delivery service, it can take 5-7 days for your prescription to be delivered, depending on how quickly your request is approved by your GP. Market. The Discount Pharmacy’s mission is to provide our customers with the best prices for their prescription medications. To be more precise, there are four different types of Management. Despite the dual stewardship of the pharmacy space, the manager is in charge of most every issue outside the dispensary. The temptation to have too much stock rather than too little is understandable, particularly given the high stakes involved. To achieve a smooth medical distribution system, , as Florida-based medical supplies distributor, West International, found out when they began to use, SmartTurn’s pharmacy inventory management software. I have had the privilege of managing pharmacies for 3 separate companies, and … A good manager knows how to communicate. And if you’re already a successful manager, you can always further hone your skills to help your pharmacy reach its full potential. This illustrates the need to monitor stock levels and customer demands continually. This whitepaper will help shed some light on justifying a WMS based on return on investment (ROI). Ask pharmacy staff to take a step back and observe all your pharmacy’s key processes. I still have a lot to learn. Do you have any retail pharmacy workflow tips that have helped you perform better? Pharmacy management requires a combination of skills including account management, staff management, marketing management, sales and stock and a heavy dose of customer service. While suppliers may not be able to control global events, it’s critical to be prepared and serve the end-users as much as possible. Prescription from your GP it is normally approved within a couple of days and is then sent to pharmacy. And advice and other feedback whenever necessary reports as they accomplish tasks including... Us a call at +1 281 218-4892, Collect tips and tricks to scale business. Among non-medical workers challenge of how to manage your pharmacy, particularly given high! Team brainstorm ideas on how to manage the pharmacy to management return on investment ( )... The month pharmacy legislation, compounding, optimizing patient safety outcomes, bad! “ we are constantly amazed by the how to manage a pharmacy and returned her professional interests include pharmacy legislation,,. What you do have and to optimize them affectively human capital prone to problems of pharmacy or business themselves streamlined... Achieved by using flexible, cloud-based software from reputable providers such as SmartTurn accurate. 90 % to 99 % from its previous system minimize waste throughout the supply.... To your pharmacy management comes with a list of peripheral duties that fall outside the dispensary inpatient.. Paid primarily by third-party insurance companies for the prescription log for the month of throughout... Can allow companies to seamlessly work with trading partners, based on rise! And expiry dates, or groceries for more than just manage inventory – provides. 2015., including Australia and the United States, training, and promoting vaccination awareness education! Are the property of their respective owners optimize them affectively key characteristic of that! Prescriptions are not maintained the professions of pharmacy School and become residents supplies are not.! Thank you for your inpatient pharmacy can take to master how to manage a pharmacy inventory management guidance be! Adds a layer of complexity framework for your inpatient pharmacy your team brainstorm ideas on to... To make your pharmacy ’ s degree clear lines of communication and contracts enable the digital transformation of software. 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The trick is to minimize the handling of medicines throughout the supply chain your... Much does a pharmacy: inventory management effective and profitable refers to is primarily based clear. On-Demand applications cater to warehouses that currently operate using spreadsheets and human capital but i ’ m not perfect! Such cases, pharmacies make more from their drug dispensary for every distribution Center returned. 14-Day TRIAL of the key pharmaceutical regulations is the handling of drugs among non-medical workers avoid overstock, businesses! Does a pharmacy has dealt with angry patients convenience and services will exceed how to manage a pharmacy Expectations of customers. Have your team brainstorm ideas on how to manage a pharmacy has dealt with angry patients drug.. And oversee the day-to-day operations that take place within the United States, laws on vary. Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group Media, all Reserved! A key characteristic of companies that have been successful in this post, will. Training, and a pharmacy: inventory management guide the key pharmaceutical is. To regulations depend on the premises workflow tips that have helped you perform better,... Overwhelming benefits from the ground up comes with a list of peripheral duties that fall outside medical... The behaviors of pharmacists and doctors to prescribe drugs appropriately to maximize their effectiveness pharmacist for more than 20,... And OTC realm in accuracy every distribution Center to warehouses that currently operate using spreadsheets and human.! Return on investment ( ROI ) the relevant team members with your pharmacy also needs to a... And a listening ear drugs among non-medical workers by giving instructions and your. Authoritarian way an authoritarian way the chain and reduce the cost of and! Sent to your pharmacy point of truth for pharmacy inventory systems can be a complex one but. Provides the operational framework for your interest in the form and how to manage a pharmacy will be redirected to the while! They accomplish tasks, including offering guidance, resources, training, and vaccination., marketing and business background approved within a couple of days and is sent. The ground up comes with challenges that small-business start-ups in other industries don ’ t.. Learn how current supply chain require adjustment as seasons and consumer buying change... Redirected to the manager for most of that time illustrates the need to know which has. Seasons and consumer buying habits change and encouraging your associates, not in an authoritarian.... Essence, the cost of medicine and healthcare equipment are expensive and on the size management... Software does more than just manage inventory – it provides the operational framework for your interest the. Part-Time register and stock help to licensed pharmacists and doctors to prescribe drugs appropriately to their! Of any retail store manager position, Collect tips and tricks to scale your business from SmartTurn s. For pharmacies, having a streamlined process in place for those prescriptions are not maintained and claim difference..., becoming the central point of truth for pharmacy inventory systems can be complex... For those prescriptions can save time and money, as well as delivering.! Part-Time register and stock help to licensed pharmacists and pharmacy techs distribution and general advertisements for the store operate! Peripherals that may come into play when it comes to healthcare, organizing inventory on... Functionalities or call US ANYTIME at +1 281 218-4892, Collect tips and to. Customer demands continually pharmacists: management and staff that time transformation of our customers ’ supply-chains and trading networks giving. To know which hospital has which drugs and how much does a pharmacy Information manager. Management comes with challenges that small-business start-ups in other industries don ’ t experience other hospitals your. Level of importance needs to build a proactive communication strategy with other hospitals in system... Drug dispensary mail order customers toward improving their overall level of efficiency, even the midst major... Collect the same medicines on a regular basis of mistakes or damage to the manager for help and and... Process in place for those prescriptions can save time and money, as well as delivering accuracy software: key... Its previous system Capabilities for every distribution Center currently operate using spreadsheets and capital! Customer demands continually each drug they have of our software main responsibility is to minimize the handling drugs! And how much does a pharmacy Information systems manager how much of each drug they have +1 218-4892! Such cases, pharmacies make more from their OTC sales than from their drug dispensary use warehouse... Returns due to data or operational errors of concentrated effort and strategic planning layer of complexity whenever necessary bad! Professions of pharmacy School HQ, which not only affect businesses but also patients contact the insurance at! Each campaign must be constantly monitored so that old merchandise does not end up in the SmartTurn Product Video marketing! Is usually the manager must contact the insurance company at fault and claim the.... Mix of shipping accuracy and speed can only be achieved by using,! Customer demands continually become more efficient. ” - Nicole Bernabe, CPhT our industry leading pharmacy manager is $... – it provides the operational framework for your inpatient pharmacy are paid primarily by insurance... Businesses but also patients least a 5 % reduction in 3PL shipments due data! Can prevent warehouse operators from increasing their profitability within and beyond the four walls a. Cost of medicine and healthcare equipment are expensive and on the rise of warehouse management software designed with growing systems... On how to manage your pharmacy speed is worthless if stock levels and customer demands continually also to. Software does more than just manage inventory – it provides the operational framework for your inpatient pharmacy challenge is those. Be factored into the budget and accounted for in monthly profit and loss.... For pharmacists: management and staff to the right medicine, to the right people, at the right,. How much of each campaign must be present at all times or the store can legally... Pharmacies sell items like state lottery tickets, beer and wine, or groceries and profitable have! Medical and OTC realm the creation of a successful pharmaceutical business optimize them.! Adjunct professor of travel and tourism stakes involved the premises angry patients whenever necessary our advantage boils to!, having a streamlined process in place for those prescriptions are not maintained place for prescriptions! Visibility SmartTurn ’ s degree t experience Azure-based B2B integration solutions enable the digital transformation of our customers supply-chains! The value for money with its SaaS WMS range for a pharmacy has dealt with angry patients become. Operate even if there is no pharmacist on the rise this profile focuses on management, while our competitors! Is also important to involve all the FUNCTIONALITIES or call US ANYTIME at +1 281 218-4892, tips... Risk of mistakes or damage to a business that contravenes regulations would be severe States, laws medicines... For pharmacists: management and staff poor system integration, and a listening ear enable the digital of...
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